Terms and Conditions of membership

The following terms and conditions must be met and agreed to for membership of National Ugly Mugs.

Individual Membership

  1. In order for information submitted to NUM to be useful, it needs to be done in as timely a manner as possible. We would therefore ask all members to input the information as quickly as possible to the scheme – ideally within 72 hours.
  2. All information shared with members in the form of alerts should be treated as sensitive and confidential. This is to prevent it getting into the hands of perpetrators which could undermine the aims of the scheme and put lives at risk.
  3. Individual membership is for personal use only and while individual members can make third party reports, log in details must not be shared.


Organisations Membership

  1. Prior to being confirmed as members, organisations may be asked for more information about their work with sex workers.
  2. Organisation members will endeavour to attend National Ugly Mugs training events where possible and train staff appropriately to ensure that information is fed into the Scheme effectively.
  3. Organisation members must be security conscious when allowing staff to log-in to the Scheme and it is the responsibility of their key contact person to ensure that staff comply with the terms and conditions of their organisation’s membership.
  4. Organisations who wish to become members must provide a link to their organisation’s official website and must provide an official email address which links to their organisation.


All Members

WE TAKE FALSE MEMBERSHIP AND MALICIOUS REPORTING VERY SERIOUSLY.  Members found to be deliberately misusing the scheme for either of the above will have their membership revoked and their details passed on to the police.  Please be assured that the following statement from the police will be enforced:

“The police take all reports of violence and harassment seriously and work with our colleagues to actively pursue all lines of enquiry and intelligence opportunities to seek out and prosecute offenders. If a member or individual were to abuse the trust that is so crucial to our success, this harms all of us. False reports are also a crime and can amount to an offence of perverting the course of justice which carries a maximum sentence of life imprisonment.”