Meet the team

Team NUM

Dr Raven Bowen, CEO


Raven joined NUM as its CEO in September 2018. Although being originally from the UK, Raven has spent much of her career in Canada in the third sector working with sex workers, survival sex workers and marginalized populations on systemic advocacy, policy change and social justice. Raven has built an extended network of sex workers, scholars and other stakeholders in the UK and around the world in her near 25 years’ contributing to advancing rights, social protections and other entitlements for sex working communities in roles across public and third sectors. She worked several years in the frontline services in Canada during periods of heightened social stigma, criminalization, situational violence, abduction and murder of sex workers. Raven is an award-winning published scholar, whose past research and PhD work contributes to nuanced understandings around stigma and victimization, transitioning to and from sex work, and ‘duality’—concurrent participation in sex industry work and square work. Raven balances accountability and responsibility by holding parties accountable to policy decisions and outcomes. She is convicted about significant and meaningful sex worker leadership in crafting interventions and in service delivery to their communities. She has trusted reputation as a manager and an alliance-builder across disparate political ideologies and communities of interest.

In her spare time she is immersed in a good TV series, off on an adventure or teaching herself to play guitar.


Kerri Swindells, Chief Operations Officer

Kerri is the longest serving member of staff for the charity and was an integral part of what was the UK Network of Sex Work Projects before NUM was formed. She was part of a two-person team which set-up NUM and then ran the successful nine-month pilot funded by the Home Office. In that time her role has grown and she is currently Chief Operations Officers using her knowledge and experience gained over the years at NUM to develop services that directly meet the needs of sex workers as victims of crime both within and outside of the criminal justice system.  Kerri is a qualified Independent Sexual Violence Advisor and uses this experience and skill set to improve police responses and service provision to sex workers throughout the UK. Essentially, she's the behind the scenes glue that holds NUM together and is at her most comfortable when advocating for sex workers and informing practice.

Del Campbell, Policy, Police and Training Lead



Del was the manager of the SWISH Project (Sex Workers into Sexual Health) at Terrence Higgins Trust for ten years a project offering advice, advocacy and support to people of all genders involved in sex workers. He delivers training on issues around sex work, sexual health, and transgender awareness. Del has recently moved over to NUM as Policing & Criminal Justice Advocate a role in which he will meeting with police and projects across London to supporting them in following best practise and new guidelines when sex workers come into contact with the criminal justice system.

The Policing and Criminal Justice Advocate post is funded by Trust for London.






Shona, Criminal Justice Case Worker



Shona joined NUM as the Criminal Justice Case Worker in 2016. She has worked with sex workers and the UKNSWP since 2010 when she developed and delivered an NHS Sex Work Support service for Blackburn with Darwen which was awarded the ‘Supporting Health and Wellbeing’ 2013 LCFT NHS staff award and was recognised by the National Ugly Mug Scheme as a ‘Star Project’.

During her time working with sex workers she has offered face to face support, delivered training to staff across the East Lancashire footprint to improve their practice when working with sex workers and coordinated and chaired the UKNSWP Northern Forum. She has worked actively to improve policing approaches and access to criminal justice for sex workers through implementing the Ugly Mug Scheme in Blackburn and her partnership work with Lancashire Constabulary which was identified as an example of ‘ground breaking and innovative partnership work’.

On a personal note, she is an aerial arts enthusiast and a bit of a book geek!

Jacqui, Caseworker (London)

Working days Tuesday, Wednesday and Friday


Jacqui joined NUM as the Victim Support Case Worker/ISVA in July 2016, her background is in community development and social policy and has worked with sex workers across East London since 2000.

Since 2009 Jacqui has been working with Open Doors a specialist NHS service for sex workers in East London.

Jacqui’s  work there included delivering an outreach service to street and off street sex workers, face to face support as a Lead Development outreach worker, supporting sex workers who have been victims of sexual violence in her role as specialist Independent Sexual Violence Advisor (the only specialist sex worker ISVA in London), informing victims of the choices they have in the aftermath of sexual violence from accessing specialist services right through the Criminal Justice Process to court, many with positive outcomes,

Jacqui’s work in supporting victims was recognised in 2014 when she was awarded a commendation by the Metropolitan Police Service Operation Command Unit for professionalism, dedication and care for victims in complex investigations.

Jacqui has delivered training to professionals, services and police locally, nationally and internationally on the needs of sex workers, the stigma attached to sex working, sex workers as victims, barriers and challenges of reporting crimes with the aim of developing good practice, partnership working and breaking barriers.

In her spare time Jacqui has a keen interest in classic cars and bikes particularly British models, practices Reiki and loves gardening.

The London case worker post is funded by The London Community Foundation.


Nicola Kenzitt, Fundraiser

Nicola joined National Ugly Mugs in 2014,  responsible for all our fundraising activities, including Corporate Partners, Trust & Foundations, Individual Giving and Events.  if you would like to get involved with NUM, send Nicola an email and she will be there to give you all the help you need. Nicola has worked in fundraising for over 10 years  specifically for human rights organisations.

When not crunching the numbers you will find Nicola walking her dog in the countryside, reading or eating cake, more than likely eating cake!


List of NUM Champions and Supporters 


J Lythgoe, Administration and Monitoring Officer


J's job is to oversee the day to day administration of the National Ugly Mugs scheme; including oversight and support for the reporting and alerting process, record keeping, data security and financial administration.

Before joining National Ugly Mugs J was a research student at the University of York, and worked for over six years in the university and public libraries. During this time they helped to establish and run Fetsoc, the student fetish and BDSM society, aimed at reducing the stigma and taboo associated with sex, sexuality and kink. They were responsible for providing education and information on sexual health, safety and consent, as well as being involved with sex and sex worker-positive advocacy and activism.

In the wild J can usually be found reading about ancient mythology, talking about Victorian literature or dancing to 80’s music.